Privacy Policy

LUNAYAS operates this store and website, including the related content, products, services, and customer support features. This Privacy Policy explains how personal information may be collected, used, shared, and protected when you visit our website, place an order, or contact us.

Information we collect

We may collect information such as your name, email address, phone number, billing and shipping address, order details, payment-related information, device information, website activity, and messages you send to us.

How we use information

We use personal information to process orders, deliver products, provide customer support, send order updates, improve our website, prevent fraud, comply with legal obligations, and communicate with you about your purchase or inquiry.

Sharing information

We may share information with service providers that help us operate the store, including payment processors, shipping providers, ecommerce platforms, analytics tools, and customer support services. We do not sell personal information.

Cookies

Our website may use cookies and similar technologies to keep the site working, improve your shopping experience, understand website performance, and support security or marketing features.

Your rights

Depending on your location, you may have the right to request access, correction, deletion, or restriction of certain personal information. To make a privacy request, contact us using the details below.